Find Your Main Shut-Off Valve!
- Don’t wait! Imagine the panic you would feel if water started pouring through the house from a broken pipe. Locate the main shut-off valve, mark it, and make sure everyone in the household knows where it is.
Helping to Prevent Frozen Water Pipes:
- Seal any air drafts around fixtures.
- Insulate pipes in unheated areas.
- When freezing weather is in the forecast, turn off the water to outside spigots and drain all water from the line.
- Drain in-ground lawn irrigation systems. (Check manufacturer instructions for best method.)
- Report broken or missing meter lids to the Service Authority to help prevent frozen meters.
- Set the thermostat to no less than 55° F or simply shut off the main valve to protect pipes during extended absences from home in the winter.
If Your Water Pipes Freeze:
- Turn on the closest cold water faucet to relieve pressure from expanding ice in pipes.
- Wrap towels soaked with warm water around pipes to gradually thaw them.
- DO NOT attempt using a blow torch or hairdryer to thaw frozen pipes since intense heat can cause them to crack or burst.
Please call PWCSA Emergency Dispatch at (703) 335-7990 if you have a total service disruption.