Emergency Dispatch: (703) 335-7982

Customer Service: (703) 335-7950


  • Honoring Our Industry

    June 30 marks the inaugural Drinking Water and Wastewater Professionals Appreciation Day in Virginia.

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  • Service Authority Wins Trio of Awards

    The Service Authority recently won county, state and national awards in the fields of Community Relations, Safety and Communications, respectively.

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  • National Drug Takeback Day

    National Drug Takeback Day is on Saturday, April 30 from 10 a.m. to 2 p.m. The Service Authority encourages you to take part in this great program instead of flushing your unwanted medication down the toilet. Please click the button below for more information on the event or to find a drop-off location near you.

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  • Science Fair Stars

    The Prince William County Service Authority honored its 2016 Prince William-Manassas Regional Science Fair winners at its April 14 Board of Directors meeting. Click the button below to read more and view photos from the event.

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  • Spring Cleaning at the Service Authority

    The Service Authority started its springtime chlorine flushing program on Monday, March 28. Customers may notice a slight chlorine taste and smell in their tap water through early summer. Click here to learn more.

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  • Know Your Lines

    A tip from the Prince William County Service Authority about water and sewer line responsibilities. Click here to read more.

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  • Beware of Utility Imposters

    There has been a rise in individuals claiming to be utility employees. They request access to your home or business to collect water samples. Click here to watch a 30 second educational video about how to tell a real utility worker from an imposter.

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  • Satisfied Customers

    The Service Authority has once again received high marks from its customers in the annual Customer Relationship Survey. The water and wastewater utility received a 9 out of 10 when it came to overall satisfaction!

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Online Account Notice

The Service Authority is committed to the latest security protocols to protect your personal information. Effective January 31st, 2016 our payment vendor, Link2Gov installed security updates.

Please ensure that you are using the latest operating system and browser for your personal computer, tablet or phone to be able to make payments on your Service Authority account.

Click here to view supported browsers and operating systems.

Click here to view examples of errors you may receive if you are not using a supported browser or operating system.

Please contact Customer Service at (703) 335-7950 if you experience problems accessing our website to make payments. We apologize for any inconvenience.

Board Meetings

Next Board Meeting: Thursday, May 12 2016