Service Authority News
Someone once said, “If we don’t change, we don’t grow.” The Service Authority has certainly adopted this philosophy with the extensive upgrades currently underway at the H. L. Mooney Water Reclamation Facility (WRF) in Woodbridge. The Mooney WRF upgrade is a crucial project for the Service Authority because the outcomes of these efforts will prove to ultimately benefit the community and environment.
Over the past couple of years, a portion of our customers have requested the ability to manage their accounts online. In response, the Service Authority recently debuted Customer Self Service (CSS). This new option allows customers to view and pay their monthly bills as well as account and consumption history online, including several other helpful and time-saving features. Customers can request service, disconnect service or apply for a payment plan without even having to speak directly to a Customer Service Representative.
New Payment Options and Web Services are Now Available!
- View and pay your Service Authority bill online.
- Pay online by credit or debit card at a new lower transaction charge of $2.60. Payment by electronic check (e-check) is a free service.
- View your account history such as previous bills, payments and consumption online.
- “Go Green” by signing up for e-bill, which will send an email notification when your bill is ready.
- Sign-up for e-communications from the Service Authority.
To participate, simply click here and follow the instructions for creating your new online account.
For credit or debit card payments by telephone, please call our NEW payment line at 1-877-297-9272
Read the full release - Service Authority Introduces New Online Customer Self Service Feature
You can literally save thousands of gallons of water in your landscape, and save your plants from drowning, with the proper setting of your irrigation controller. But you can't just set it and forget it. You need to change the watering schedules as plants become established, with the changing seasons, and when it rains. Here's an easy guide to make setting your irrigation controller easier than programming your VCR. If you don't already know how much water your plants need, our Landscape & Watering Guide will walk you through the steps.
Basic Controller Features
- Stations control the valves that release the water to the irrigation Zones in your yard or garden. Put plants with similar water needs on the same station or zone. This allows for more efficient watering since all emitters and/or sprinklers on a single valve will run for the same amount of time. Multiple stations or zones allow you to customize watering amounts for different types of plants by allowing for different run times for different valves.
- The Start Time is the time at which a specific valve will open to irrigate a station or zone.
- The Run Time or Station Duration is the time, in minutes, a specific valve will stay open and therefore water a zone.
- Semi-Auto lets you run through an entire program (A, B, or C) whenever you want a supplemental watering.
- Off or Stop will stop programs from running until you toggle back to ‘Run’. Your programs will be saved. This is great during rainy periods.
- The Manual button allows you to run a single valve for the amount of time you select. This is helpful when you want to tune-up your irrigation system and check for leaks, misaligned sprinkler heads, or clogged drip emitters.
- A Program is where you store all of your settings. It consists of a set of stations set to specific start times and run times. Here, multiple programs A, B, & C allow you to run different valves on different days with different run times. Make sure each program runs stations with similar plant water needs to maximize irrigation efficiency.
The largest bottled-water factory in North America is located on the outskirts of Hollis, Maine. In the back of the plant stretches the staging area for finished product: 24 million bottles of Poland Spring water. As far as the eye can see, there are double-stacked pallets packed with half-pint bottles, half-liters, liters, "Aquapods" for school lunches, and 2.5-gallon jugs for the refrigerator.
Really, it is a lake of Poland Spring water, conveniently celled off in plastic, extending across 6 acres, 8 feet high. A week ago, the lake was still underground; within five days, it will all be gone, to supermarkets and convenience stores across the Northeast, replaced by another lake's worth of bottles.
Looking at the piles of water, you can have only one thought: Americans sure are thirsty.
Bottled water has become the indispensable prop in our lives and our culture. It starts the day in lunch boxes; it goes to every meeting, lecture hall, and soccer match; it's in our cubicles at work; in the cup holder of the treadmill at the gym; and it's rattling around half-finished on the floor of every minivan in America. Fiji Water shows up on the ABC show Brothers & Sisters; Poland Spring cameos routinely on NBC's The Office. Every hotel room offers bottled water for sale, alongside the increasingly ignored ice bucket and drinking glasses. At Whole Foods, the upscale emporium of the organic and exotic, bottled water is the number-one item by units sold.
The Virginia Department of Health (VDH) has awarded its Bronze Certificate of Excellence in Waterworks Operations and Performance to Fairfax Water for its state-of-the-art Fred P. Griffith Water Treatment Facility. The Prince William County Service Authority purchases nearly all of the drinking water it supplies to its customers from Fairfax Water. The Griffith Facility was one of only three water treatment plants located in Northern Virginia to receive this prestigious award from VDH. Out of the more than 1,300 waterworks statewide that are regulated by VDH, only 77 treatment plants received recognition for excellence in performance this year. The primary factor in winning this award is a drinking water provider’s efforts to set and achieve goals that far surpass those regulations set by the state. A clearly-demonstrated commitment to customer satisfaction also plays heavily into the consideration process for this award. The Griffith Treatment Facility’s use of ozone and Granulated Active Carbon filtration not only provides high-quality drinking water that meets state requirements, but also removes compounds that are not yet regulated such as trace pharmaceuticals, Endocrine Disrupting Compounds and any unpleasant tastes or odors. This award serves as further confirmation that the drinking water the Service Authority supplies its customers is of the very highest quality.
Thank you to the more than 150 volunteers who donated their Saturday morning and afternoon to clean the lands and waters of Veterans Park in Woodbridge. In total, 5,900 pounds of trash were removed from the park. What an amazing effort! We also want to thank those volunteers who represented the following organizations as well as businesses that helped sponsor this event.
Beville Middle School
Boy Scout Pack 136
Forest Park High School
Girl Scout Troop #1746
Hylton High School
Lake Ridge Mom's Club
Prince William Conservation Alliance
Prince William County Park Authority
Prince William County Schools
Prince William County Service Authority
Virginia Department of Environmental Quality
American Disposal Services
Dominos, Woodbridge # 4311
Hoadly Village Starbucks
Papa Johns, Woodbridge
Pizzagalli Construction Company
Subway, Store # 37747
This contest, open to all high school students in Prince William County public, private, and home schools, provides participants with the opportunity to merge their artistic talents in the areas of painting, photography (black and white and/or color), and digital art reflecting the theme, The Value of Water.
Contest turns water into valued artistry by Keenan Howell for the News & Messenger
Erin Fillers, Grade 12, Woodbridge High School
1st Place, Painting
Noe Landaverde, Grade 12, Freedom High School
2nd Place, Painting
Sompaseuth Choulamany, Grade 11,
Brentsville District High School
3rd Place, Painting
Sarah Mirabal, Grade 12, Battlefield High School
1st Place, B&W Photography
Yuxian Liu, Grade 10, Freedom High School
2nd Place, B&W Photography
Jennifer Ling, Grade 12, Osbourn Park High School
3rd Place, B&W Photography
Jackie Turner, Grade 11, Battlefield High School
1st Place Color Photography
Jessica Kiser, Grade 11, Osbourn Park High School
2nd Place Color Photography
Maryam Nahidian, Grade 11, Battlefield High School
3rd Place Color Photography
Zack Owen, Grade 11, Forest Park High School
1st Place Computer Graphics (Digital Art)
Jorge Guillen, Grade 12, Hylton High School
2nd Place Computer Graphics (Digital Art)
Shannon Chambers, Grade 12, Battlefield High School
3rd Place Computer Graphics (Digital Art)
- Local Park Clean-Up Connects Community with Environmental Conservation
- New Pump Station Pairs Better Functionality with Higher Efficiency
- Prince William Board of County Supervisors Recognize Service Authority for Winning Prestigious Industry Award
- Service Authority Joins Local Effort to Help End Hunger in PW County
- PWCSA Honored as a Top Utility in the U.S.
- A message from the Water For People Committee:
- Prince William County Service Authority celebrates 25 years