Water Service Disruption

You may experience low pressure or interrupted water service.

Emergency Dispatch: (703) 335-7982

Customer Service: (703) 335-7950


  • Not sure who's knocking at your door? Beware

    Beware of Utility Impostors

    Not sure who's knocking at your door? Watch our 30-second video to know what to look for when it comes to weeding out a utility impostor!

    Watch the Video
  • TAP Into the Holiday Spirit

    Give the Gift of Water

    Be a good neighbor this holiday season and donate to the Temporary Assistance Program (TAP). Administered by local nonprofits, this fantastic program has provided more than $17,000 in utility assistance to our customers in the last 12 months!

    Read More
  • Water Art Invitational 2018 Banner

    Water Art on the Horizon

    The Water Art Invitational 2018 is just a few months away! All artwork for the Service Authority's popular annual high school art competition must be submitted by 4 p.m. on February 14, 2018. For more information on the event or to register, please click below.

    Read More
  • VA 811 image

    Before you excavate, make sure you dial 811!

    They will come out to mark the utility lines around your property.

    Read More
  • Image of Service Authority Employee Cleaning Wipes From Pipes.

    Protect Your Pipes

    The Service Authority has seen a sharp uptick in disposable wipes coming into its wastewater treatment plant. Please do not flush wipes down the toilet. It can lead to sewer blockages and overflows.

    Read More
  • Toilet with pink stains.

    Stain, Stain, Go Away!

    The rosy ring that can appear in your toilet bowl or around your shower drain is an airborne bacteria. Learn why it shows up and how to remove this unsightly houseguest!

    Read More
  • Can the Grease/Desecha las Grasas

    Remember to can the fats, oil and grease (FOG) from your turkey and toss it in the trash instead of pouring it down the sink. FOG can damage your pipes and the sewer system! 

    Put Grease in its Place!

Board Meetings

Next Board Meeting: January 11, 2018