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Executive Management

The Deputy General Manager/Chief Administrative Officer carries out the Service Authority’s strategic plans and initiatives and ensures customer satisfaction, respected community engagement and partnerships, and financial stewardship.

Astrid Nelson

Astrid Nelson

Deputy General Manager/
Chief Administrative Officer

Ms. Nelson has served in her current role since September 2019. Since joining the Service Authority in 2003, she has served in roles of increasing responsibility including Chief of Strategic Business Initiatives, Director of Finance and Accounting Manager. Prior to joining the Service Authority, Ms. Nelson was an auditor for Deloitte & Touche, LLP. Ms. Nelson received a BS in Accounting from George Mason University and is a Certified Public Accountant.

Administrative Divisions