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Executive Management

The Chief Information & Technology Officer provides strategic direction in the areas of technology and data management, and ensures advanced and accessible technology that supports our customer and employee needs.

Don Pannell

Hari Kurup

Chief Information & Technology Officer

Mr. Kurup joined the Service Authority in March 2022. He has more than 20 years of experience in the software development, utility, manufacturing and service industries. Prior to joining the Service Authority, Mr. Kurup served as the Director of Enterprise Information Technology (IT) Systems for DC Water. He holds an undergraduate degree in Mechanical Engineering from Calicut University and a master’s degree in Finance from John Hopkins University. He also has received an Executive Program in General Management (EPGM) Advanced Certificate for Executives from MIT Sloan.

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