Hydrant Meter Program

HOURS OF OPERATION:
Monday - Friday 9am - 4pm.
Appointments are preferred for customers applying for new accounts.
Please call Customer Service at 703-335-7950 to set up an appointment.
Contents:
Hydrant Meter Permit Application Package
Hydrant Meter Policy
Designated Hydrant Location List and Maps
Hydrant Meter Permit Schedule of Fees
Hydrant Commodity Charges
Hydrant Water Rate
$6.95
Meter readings must be reported during the last seven days of each month and are due by the last day of each month. Monthly readings must be submitted by fax to (703) 335-8949 or by email to hydrant@pwcsa.org (This email address is being protected from spambots. You need JavaScript enabled to view it.) or by calling our hydrant meter reading reporting system at (703) 396-6451 with stationary (fixed) digits (one for small meters and two for large meters) to avoid confusion. You may use this automated system from the 24th through the last day of each month. Failure to report monthly readings on time shall result in penalty assessment for each unreported read/billing period.
Miscellaneous Charges
$ 25.00 – Permit Fee
$100.00 – Penalty per occurrence for failure to report monthly readings.
$250.00 – Unauthorized Use Charge assessed to any person or permit holder found hooked up to a fire hydrant without a valid hydrant meter permit or metering device.
10% - Late Payment Charge will be assessed if payment is not received by the due date.
Revocation of Permit
Hydrant permits may be revoked without notice for failure to comply with any of the terms, conditions, and instructions included on the permit or under emergency circumstances as determined by the Authority. The Authority reserves the right to not reissue a permit to any permit holder that has violated any clause in the Hydrant Meter Policy or any of the terms and conditions of the permit. Meters must be immediately surrendered to the Customer Service Department at the Service Authority Headquarters building.
Designated Fire Hydrants
It is essential to ensure our water system has a reliable flow for fire suppression while still protecting the community’s water supply and access to that supply. For this reason, specific hydrants have been designated for hydrant meter use in order to minimize the effects large withdrawals can have on the system, neighborhood disruption, and safety hazards that fill-ups can cause.
The following designated hydrants are the only allowable hydrants under your permit. Use of any other hydrant is in violation of this permit and will result in immediate forfeiture of your deposit and permit revocation. Designated hydrants are identified by the Operations and Maintenance Division and are reviewed and updated on an as needed basis. Additional locations may be permitted upon request to Customer Service following an evaluation of the impact on the system. Updates can be obtained on-line or requested from the Customer Service Department.
Non-Designated Fire Hydrants
Hydrants located in subdivisions under construction may be used for on-site construction purposes.
Hydrants located on construction sites may be used for truck wash racks in order to meet State Erosion Control Requirements.
Permit holders must request permission from the Service Authority to use hydrants in subdivisions under construction and construction sites. These hydrants will not be reflected on the above list, but are suitable for use once approved. Information may be requested from the Customer Service Department.
Emergency Restrictions
In order to protect the water supply in times of emergency, permits shall be temporarily suspended when the County Executive declares a Drought Warning or Emergency or when the Authority’s General Manager declares a heightened alert. Such communications are effective upon public notice and/or direct mailing. The Authority reserves the right to suspend or revoke permits at anytime. No water withdrawals from hydrants are permitted during these times, except by the Fire Department for fire suppression. Continued usage is prohibited by law (Class 2 Misdemeanor under Section 18.2 – 162.1 of the Code of Virginia).