• Water Service Disruption

    You may experience low pressure or interrupted water service.

Emergency Dispatch: (703) 335-7990

Customer Service: (703) 335-7950


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  • COVID-Related Assistance

    We care about our customers and are here to help. For information about local COVID-related assistance programs, call our Customer Service Department at (703) 335-7950 or click below.

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  • Service Authority COVID-19 Info

    Click below to learn about the Service Authority's preparations for the coronavirus.

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  • In-Person Transaction Hours

    The hours for in-person transactions at the Customer Service and the Utility Permit counters in the Raymond Spittle Building are Monday through Friday, 9 a.m. to 5 p.m. Visitors must wear a mask inside the building. Click below for more information.

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  • H2Go Kids Wins Industry Award

    The Service Authority's Community Outreach team won a Public Information Award from the Virginia Section of the American Water Works Association for its H2Go Kids virtual school outreach program.

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Board Meetings

Thursday, November 12, 2020

PWCSA in the News

In the News