Emergency Dispatch: (703) 335-7990

Customer Service: (703) 335-7950


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Past Due Accounts

Past Due Accounts

  1. Accounts with past due balances greater than $50 are subject to service disconnection 25 days after the due date and receive notice of the possible disconnection date on the next monthly bill.
  2. The full past due balance must be paid before service restoration. Payment should also include any delinquency or after hour fees that apply. Guaranteed funds or other required payment types may be required depending on payment history.