Project Management Office

The Project Management Office is responsible for managing the Service Authority’s Capital Improvement Program (CIP), including project management of large CIP and maintenance projects, and providing project management assistance to other divisions. This work includes managing contracts with engineering and design consultants, construction contractors and others in order to maintain existing water and sewer assets and to put new assets into service.

Shannon Spence, Director

Shannon Spence is a Professional Engineer and has more than 30 years of experience in construction, water and wastewater facility design and project management. She previously worked for large design develop consulting firms to develop and implement control systems for water and wastewater utilities and to prepare vulnerability assessments and emergency response plans. Ms. Spence also worked as a construction electrician in New York City for 10 years, one of few women in this field. She received a Bachelor of Science in Civil Engineering from the Cooper Union for the Advancement of Science and Art.