Emergency Dispatch: (703) 335-7990

Customer Service: (703) 335-7950


English Korean Spanish Vietnamese
  • Public Facilities Temporarily Closed

    All Service Authority facilities are closed to the public effective Friday, March 20, 2020, at 5:00 p.m. until further notice to help reduce potential further transmission of COVID-19. This will have no impact on our customers’ water services.

    Read More
  • Service Authority COVID-19 Info

    Click below to learn about the Service Authority's preparations for the coronavirus.

    Read More
  • Sewer Overflow Notification

    The Service Authority experienced a sanitary sewer overflow (SSO) near its Occoquan Sewage Pump Station in Woodbridge this afternoon. For more details on the SSO, please click the link below.

    Read More
  • Hydrant Flushing

    Routine Spring Flushing Underway

    The Service Authority begins its springtime water distribution system flushing program on Wednesday, March 25. This is a routine maintenance process and is not related to the Coronavirus. Customers might see our crews in their neighborhoods and may notice a slight chlorine smell in their tap water while flushing continues through early summer.

    Read More
  • Keep Wipes Out of Pipes!

    Help keep your pipes, and ours, free of wipes of any type. Toss them in the trash, not the toilet. The only items that belong in the sanitary sewer system are poop, pee and toilet paper!

    Read More

Board Meetings

April Board Meeting Cancelled

Board Meeting Agenda