Emergency Dispatch: (703) 335-7990

Customer Service: (703) 335-7950


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  • Closed on July 3rd

    The Service Authority's business office will be closed on Friday, July 3, in honor of the Independence Day holiday.

  • Customer Counters Now Open

    The Customer Service and Utility Permit counters in the Raymond Spittle Building are now open for in-person transactions, Monday through Friday, 10 a.m. to 3 p.m. Visitors must wear a mask inside the building. Click below for more details about the reopening.

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  • Service Authority COVID-19 Info

    Click below to learn about the Service Authority's preparations for the coronavirus.

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  • Learn More about Your Water

    The Service Authority's 2020 Water Quality Reports are available online in English and Spanish.

    View the Reports
  • Don't Forget to Flush

    After an absence from a home or business, flush out the plumbing to maintain water quality. For instructions on how to properly flush water pipes, click below.

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  • Keep Wipes Out of Pipes!

    Help keep your pipes, and ours, free of wipes of any type. Toss them in the trash, not the toilet. The only items that belong in the sanitary sewer system are poop, pee and toilet paper!

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  • Count Yourself In

    There is still time to fill out the 2020 Census. For more information, please click below.

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