Service Authority

Customer Assistance Programs

We care about our customers and are here to help. For information about local COVID-related assistance programs, call our Customer Service Department at (703) 335-7950 or click below.
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Service Authority COVID-19 Info

Click below to learn about the Service Authority's preparations for the coronavirus.
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In-Person Transaction Hours

The hours for in-person transactions at the Customer Service and the Utility Permit counters in the Raymond Spittle Building are Monday through Friday, 9 a.m. to 5 p.m. Visitors must wear a mask inside the building. Click below for more information.
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Go Paperless, Win a Kindle!

The Service Authority’s online bill payment service provider Invoice Cloud is giving away two Kindle Paperwhite e-readers to two lucky customers who enroll in e-Bill this winter. For more information, please click below.
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Water Art on the Horizon

The Water Art Invitational 2021 is just a few months away! All artwork for the Service Authority's popular annual high school art competition must be submitted virtually by 4 p.m. on February 12, 2021. For more information on the event or to register, please click below.
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Manage Your Account

NEXT BOARD MEETING
Thursday, January 14, 2021 (6:45 PM)
Board Meeting Agendas
Past Board Meeting Minutes

In this Edible Erosion activity, learn about how water shapes and moves rocks and soil, leading to rolling hills an… https://t.co/9JwYP0zHFH — 2 days 14 hours ago
If you need help paying your water bills or want to provide assistance to those in need, please check out the link… https://t.co/NjuNF8Vi2O — 4 days 14 hours ago
The Service Authority's business office will be closed on Thursday, Nov. 26 and Friday, Nov. 27 in observance of th… https://t.co/C2GV3dUEga — 1 week 2 days ago