Emergency Dispatch: (703) 335-7982

Customer Service: (703) 335-7950


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  • Spring Chlorine Conversion

    From March 25 through late June, Service Authority customers may notice a slight change in the odor or taste of their water. This is due to a temporary change in disinfection from chloramines to free chlorine. For more information on the annual Spring Flushing Program, please click below.

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  • What Not to Flush

    For the sake of your plumbing and the environment, never flush wipes and unused medications down the drain.

    Read More
  • Coming in Handy

    Our updated Customer Handbook is filled with helpful information whether you're a new customer or have been with us for decades. 

    Customer Handbook
  • Your Investment In Clean Water

    With every turn of the faucet or flush of the toilet is a complex life cycle. Clean water requires massive infrastructure investments and a commitment to safety, quality and environmental protection.

    Learn More

Board Meetings

Next Board Meeting: Thursday, June 13, 2019

Board Meeting Agenda