Emergency Dispatch: (703) 335-7982

Customer Service: (703) 335-7950


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  • Payment Service Interruption

    The Service Authority’s online Customer Self Service and automated payment-by-phone functions will not be available on Tuesday, December 10th, from 5:00 p.m. until 10:00 p.m. due to scheduled system maintenance.

    For emergencies, please contact our Emergency Dispatch Office at (703) 335-7990.

    We apologize for any inconvenience.

  • Tap into Giving

    Please consider helping those who are struggling to pay their water bills this holiday season by donating to the Temporary Assistance Program (TAP).

    Donate Now
  • Public Hearing: Image of PWCSA Board Room

    Public Hearing

    The Service Authority Board of Directors will hold a public hearing at 7:30 p.m. on Thursday, December 12, 2019, to consider adoption of new schedules of rates and charges. 

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  • FOG

    Protect Your Pipes!

    Instead of dumping fats, oils and grease (FOG) down the drain, pour it into a can it and toss it in the trash. FOG can clog up your plumbing and damage the sanitary sewer system.

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  • Call for Student Artists!

    High school students in Prince William County are encouraged to enter the 2020 Water Art Invitational and showcase their artistic talents by depicting this year's theme, Water Connects Us All. Winning students will receive cash prizes! For more information, click below.

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Board Meetings

Next Board Meeting: December 12, 2019

Board Meeting Agenda