Emergency Dispatch: (703) 335-7990

Customer Service: (703) 335-7950


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  • Contact Us about a Payment Plan!

    If you have overdue water bills, please contact us immediately to pay your bill, set up a payment plan or learn about available assistance. Help is available to keep you connected.

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  • The Rewards of Paperless Billing

    Signing up for e-Bill by Dec. 31 could win you a $250 Amazon gift card!

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  • Service Authority Customer Alert

    Be alert for impostors posing as Service Authority employees and asking to collect water samples. Call Emergency Dispatch 703-335-7990 or call 911 with concerns.

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  • Please Use Water Wisely

    Follow the Service Authority's recommended lawn and landscaping irrigation schedule to help maintain consistent water pressure in your neighborhood.

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  • Service Authority COVID-19 Info

    Click below to learn about the Service Authority's preparations for the coronavirus.

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Board Meetings

Next Board Meeting

Wednesday, October 27, 2021 at 6:45 PM
Rate Study Work Session

Wednesday, November 10, 2021 at 6:45 PM
Regular Board Meeting

Board Meeting Agendas

Past Board Meeting Minutes

In the News

Click below for news articles featuring PWCSA
In the News

Service Authority Board of Directors Appoints Calvin D. Farr, Jr.
as New General Manager