Emergency Dispatch: (703) 335-7990

Customer Service: (703) 335-7950


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  • Service Authority Customer Alert

    Be alert for impostors posing as Service Authority employees and asking to collect water samples. Call Emergency Dispatch 703-335-7990 or call 911 with concerns.

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  • Water Academy Returns this Summer

    Apply for the 2021 Virtual Water Academy before June 1! Participants in this free program will learn about the Service Authority's mission, operations, facilities and careers. Click below to learn about the 3-session program and apply.

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  • Please Use Water Wisely

    Follow the Service Authority's recommended lawn and landscaping irrigation schedule to help maintain consistent water pressure in your neighborhood.

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  • Customer Payment Plans

    The Service Authority is offering payment plans of six to 24 months for customers with overdue account balances. To establish a payment plan, call our Customer Service Department at (703) 335-7950 between 8 a.m. and 5 p.m. or click the button below.

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  • Service Authority COVID-19 Info

    Click below to learn about the Service Authority's preparations for the coronavirus.

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Board Meetings

Next Board Meeting
Thursday, June 10, 2021 at 6:45 p.m.

Board Meeting Agendas
Past Board Meeting Minutes

In the News

Click below for news articles featuring PWCSA
In the News

Service Authority Board of Directors Appoints Calvin D. Farr, Jr.
as New General Manager