• Water Service Disruption

    You may experience low pressure or interrupted water service.

Emergency Dispatch: (703) 335-7982

Customer Service: (703) 335-7950


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  • New Rates and Fees

    Changes to the Service Authority’s rates, fees and other charges are now in effect.

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  • Your Investment In Clean Water

    With every turn of the faucet or flush of the toilet is a complex life cycle. Clean water requires massive infrastructure investments and a commitment to safety, quality and environmental protection.

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  • Calling High School Artists!

    The Service Authority invites Prince William County high school students to participate in the 2019 Water Art Invitational. Show off your artistic skills, earn great prizes and gain visibility for your photos, paintings and computer graphics!

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  • FOG

    Protect Your Pipes!

    Instead of dumping fats, oils and grease (FOG) down the drain, pour it into a can it and toss it in the trash. FOG can clog up your plumbing and damage the sanitary sewer system.

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  • New Payment Options

    The Service Authority now offers new payment options and lower convenience fees. Customers can now store payment information and receive optional payment reminders. All existing Customer Self Service enrollees must re-register to access their online account. Registration is not required to make one-time payments.

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  • Capital Improvements Plan

    The Service Authority has just launched a new interactive map of the utility's current and future Capital Improvements Plan projects. To find out more about a water or sewer project in your neighborhood, please click below.

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  • Become a Pipeline Pal!

    Want to be featured in our customer newsletter? Take a short survey and become a Pipeline Pal!


Board Meetings

Next Board Meeting: January 10, 2019

Board Meeting Agenda