Emergency Dispatch: (703) 335-7990

Customer Service: (703) 335-7950


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  • Customer Assistance Programs

    We care about our customers and are here to help. For information about local COVID-related assistance programs, call our Customer Service Department at (703) 335-7950 or click below.

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  • Service Authority COVID-19 Info

    Click below to learn about the Service Authority's preparations for the coronavirus.

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  • In-Person Transaction Hours

    The hours for in-person transactions at the Customer Service and the Utility Permit counters in the Raymond Spittle Building are Monday through Friday, 9 a.m. to 5 p.m. Visitors must wear a mask inside the building. Click below for more information.

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  • Go Paperless, Win a Kindle!

    The Service Authority’s online bill payment service provider Invoice Cloud is giving away two Kindle Paperwhite e-readers to two lucky customers who enroll in e-Bill this winter. For more information, please click below.

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  • Water Art on the Horizon

    The Water Art Invitational 2021 is just a few months away! All artwork for the Service Authority's popular annual high school art competition must be submitted virtually by 4 p.m. on February 12, 2021. For more information on the event or to register, please click below. 

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Board Meetings

Thursday, January 14, 2021 (6:45 PM)
Board Meeting Agendas
Past Board Meeting Minutes

PWCSA in the News

In the News