Emergency Dispatch: (703) 335-7982

Customer Service: (703) 335-7950


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  • Closed on Presidents' Day

    The Service Authority will be closed on Monday, February 18 in observance of the holiday.

  • What Not to Flush

    For the sake of your plumbing and the environment, never flush wipes and unused medications down the drain.

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  • Coming in Handy

    Our updated Customer Handbook is filled with helpful information whether you're a new customer or have been with us for decades. 

    Customer Handbook
  • Your Investment In Clean Water

    With every turn of the faucet or flush of the toilet is a complex life cycle. Clean water requires massive infrastructure investments and a commitment to safety, quality and environmental protection.

    Learn More
  • Deadline Extended!

    Because of recent school closings and delays for inclement weather, the Service Authority is extending the deadline for submission to the 2019 Water Art Invitational until 5 p.m. on Tuesday, February 19. The Water Art Invitational is a chance for Prince William County high school students to show off their artistic skills, earn great prizes and gain visibility for their artwork.

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Board Meetings

Next Board Meeting: Thursday, February 14, 2019

Board Meeting Agenda