Emergency Dispatch: (703) 335-7990

Customer Service: (703) 335-7950


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Odor Concerns

To report an odor concern about the H.L. Mooney Advanced Water Reclamation Facility (AWRF), please call the facility's Operations Department cell phone at (703) 609-1094. In the event that your call is not answered, you may also call (703) 393-2088.

While the Operations Department cell phone is manned 24 hours/7 days a week, please leave a message if you do not reach a Service Authority staff member and your call will be returned as soon as possible.

For matters not related to the H.L. Mooney AWRF, please contact the Service Authority Customer Service Department at (703) 335-7950 or customerservice@pwcsa.org.