Emergency Dispatch: (703) 335-7990

Customer Service: (703) 335-7950


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Environmental Services & Water Reclamation Division

The Division of Environmental Services and Water Reclamation (ESWR) is responsible for the operation and maintenance of the H.L. Mooney Advanced Water Reclamation Facility in order to meet federal and state standards for the treatment and discharge of reclaimed wastewater to the environment. ESWR also monitors the Service Authority’s compliance with environmental statutes, such as, the Clean Water Act, the Safe Drinking Water Act and the Clean Air Act.

Contact: ESWR-Web@pwcsa.org

Don Pannell, Acting Director

Mr. Pannell has served as the Deputy General Manager/COO since July 2019. He began his employment with the Service Authority in 2005, having previously served as the Director of Operations & Maintenance. Prior to his employment with the Service Authority, Mr. Pannell worked as a consulting engineer and as a regulator with the Virginia Department of Health. Mr. Pannell received his Bachelor of Science in Civil Engineering from Virginia Tech and a Master’s of Environmental Engineering from Old Dominion University. He is a Registered Professional Engineer.