Emergency Dispatch: (703) 335-7990

Customer Service: (703) 335-7950


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Careers with the Service Authority

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The Service Authority successfully blends meaningful public service with advanced business practices.  We combine the best of public and private sector principles to create a dynamic yet financially stable work environment that recognizes individual and team contributions throughout the organization.

  • We emphasize employee and leadership development and proactive succession planning.
  • We provide the necessary tools, education, coaching, technology and equipment for our workers to excel in a performance-driven culture.
  • Our employees are empowered and challenged with a variety of career opportunities within our high performing learning organization as we deliver on our promise to provide the public an essential service in a consistently safe and reliable way and in a cost-effective manner.