Emergency Dispatch: (703) 335-7990

Customer Service: (703) 335-7950


English Korean Spanish Urdu Vietnamese

Service Authority Wins Trio of Awards

Service Authority Awards

The Service Authority recently won awards in the fields of Communications, Community Relations and Safety.

This month, the Service Authority’s website PWCSA.org won a Graphic Design USA 2016 American Web Design Award. According to Service Authority Visual Design Manager Amanda Clark, the prestigious national award is given to visually appealing and easily navigable websites.

“Our goal is to create a positive user experience for all of our customers,” Clark said. “This award is a small affirmation that our efforts are on track.”

The Service Authority also won a Green Community Award from Prince William County in the Program Category, which recognizes a dedicated effort that conserves, protects, restores and creates a healthier environment.

“The Service Authority has raised awareness for thousands of children and citizens through innovative presentations, effective education programs, special community events, art contests and opportunities to learn hands on at the new Durward E. Grubbs Jr. Environmental Center,” said Prince William County Public Works spokesperson Deb Oliver. “These initiatives have directly improved our community's appreciation of the critical need for clean water in our daily lives.”

Finally, the Virginia Municipal League selected the Service Authority for a Risk Management Award for performing an exemplary job in risk management and safety. The Service Authority was one of only three organizations awarded out of 493 VML members. Criteria for the award included employee training, responsiveness to questions and concerns, prompt claims reporting, scoring 100 percent on the VML risk management guidelines and having an excellent loss ratio.  

“This award is a real testament to the hard work Service Authority employees put in to mitigate risk throughout the organization,” Safety and Security Program Manager Joseph Del Priore said. “The award not only recognizes our accomplishments in workplace safety, but also our success at reducing insurance-related costs in our operation.”