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Executive Management

The Director of People and Talent leads all initiatives to attract and retain high-performing talent and to ensure the Service Authority remains a Workplace of Choice in the region.

Sandra Hardeman

Shailaja Poluru

Director of People and Talent

Ms. Shailaja Poluru joined the Service Authority as Director of People and Talent in March 2024, after having contracted with the organization as a human resources (HR) subject matter expert for several months. Prior to joining the Service Authority, Shailaja managed HR operations for senior executives at Accenture. She earned a bachelor’s degree in chemical engineering and a master’s degree in human resources management from India. She is a Senior Certified Professional of the Society for Human Resources Management.

Reporting Division