Emergency Dispatch: (703) 335-7990

Customer Service: (703) 335-7950


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  • Follow the Irrigation Schedule

    To help ease the strain on the Service Authority's water distribution system during this extremely hot summer, we are asking our customers to follow our recommended lawn and landscaping irrigation schedule. Please click below for more details.

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  • Housing & Utility Bill Assistance

    Prince William County’s Emergency Housing Assistance Program is lending a helping hand to County residents who need assistance paying their mortgage, rent, and water or other utility bills due to the impacts of COVID-19. Click below to learn more about the program.

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  • Service Authority COVID-19 Info

    Click below to learn about the Service Authority's preparations for the coronavirus.

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  • Customer Counters Now Open

    The Customer Service and Utility Permit counters in the Raymond Spittle Building are now open for in-person transactions, Monday through Friday, 10 a.m. to 3 p.m. Visitors must wear a mask inside the building. Click below for more details about the reopening.

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  • Count Yourself In

    There is still time to fill out the 2020 Census. For more information, please click below.

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