Emergency Dispatch: (703) 335-7990

Customer Service: (703) 335-7950


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Helping Hand Program

Give a Gift Credit Through the Helping Hand Program

Have a friend or relative who needs help making ends meet? You can assist them by making a payment on their Service Authority customer account.

TAP - Temporary Assistance Program

Contribute Compassion to Your Community

The Temporary Assistance Program (TAP) helps fellow Service Authority customers in need of emergency financial assistance with their water bills. TAP funds are directed to two local Prince William County charitable organizations to distribute to customers needing emergency assistance with paying their Service Authority bills; SERVE, a unit of Northern Virginia Family Service(NVFS), and Action in Community through Service (ACTS) of Prince William.