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Emergencies

Types of Water Emergencies

What Is a Water Emergency?

A water emergency is any event that disrupts the normal supply of clean water to your home. Water emergencies can be caused by:

Prepare for Water Emergencies

Learn to Shut Off the Main Water Valve

When there is a water emergency, it is sometimes necessary to shut off the water supply to your house. Here's how:

During a Drought

Although droughts are natural events, there's a lot you can do to help lessen the impact of a drought.

In addition to following our tips on conserving water in the Wise Water Use of this website, you can do the following:

Preventing Leaks and Floods at Home

Some water emergencies in the home—such as leaks and weather-related flooding—are preventable. Here are some ways you can prevent property damage from water:

Winterize Your Water Lines

Ways to Help Prevent Frozen Water Pipes:

  • Seal air drafts around fixtures.
  • Insulate pipes in unheated areas.
  • When freezing weather is coming, turn off water to outside spigots and drain all water from the line.
  • Drain in-ground lawn irrigation systems. (Check manufacturer instructions.)
  • Report broken or missing meter lids to the Service Authority to help prevent frozen meters.
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